At FutureSoft, we believe that ethical conduct is the cornerstone of our success. Our reputation, relationships, and long-term value depend on integrity, professionalism, and responsible business practices. It guides our decisions and behaviours — ensuring we act in a way that reflects our values and maintains the trust placed in us.
1. Integrity and Honesty
Truthfulness & Transparency: We communicate openly and honestly in all dealings — never misrepresenting information or concealing relevant facts.
Ethical Decision-Making: Decisions at every level reflect our ethical standards, even when legal rules may not be explicit.
Accountability: We assume responsibility for our actions, acknowledging mistakes and taking remedial steps when needed.
2. Compliance with Laws, Regulations & Policies
Legal Compliance: We comply with all applicable laws, regulations, and internal policies in the U.S., Canada and wherever we operate.
Ethical Standards Beyond Compliance: Where laws may be silent or ambiguous, we adhere to high ethical standards consistent with our values.
Continuous Monitoring: We remain vigilant to changes in legal or regulatory regimes to ensure our practices remain current and compliant.
3. Conflicts of Interest
Identification & Disclosure: You must disclose to your manager or FutureSoft’s relevant internal contact any actual or potential conflict of interest — personal or professional — that might influence your judgment.
Mitigation & Resolution: Conflicts must be managed in a way that prioritises the interests of FutureSoft, its clients, vendors and stakeholders — maintaining objectivity and impartiality.
Avoidance of Bias: Do not allow personal interests or outside relationships to affect business decisions or actions.
4. Protection of Confidential & Personal Information
Confidentiality Obligations: We safeguard confidential business information belonging to FutureSoft, our clients, vendors and partners.
Personal Information Protection: In line with our Privacy Policy, we treat personal data (including identifiers, professional and financial information) with care and in accordance with law and our internal protocols.
Data Handling & Security: We follow our data-handling processes, apply reasonable technical and organizational measures, and limit access to those who require it for legitimate business purposes.
5. Fair Competition and Anti-Corruption
Fair Competition: We compete boldly and fairly — never engaging in anti-competitive behaviour such as price-fixing, market allocation or bid-rigging.
Respect for Intellectual Property: We respect the intellectual property rights of others and protect our own IP.
Gifts, Entertainment & Bribery: We do not accept or provide gifts, favours or hospitality that could reasonably influence business decisions or create a sense of obligation.
6. Diversity, Equity & Inclusion
Equal Opportunity: We are committed to creating a workplace and engagement environment where everyone is treated fairly, valued and afforded equal opportunity.
Promoting Inclusion: We foster a culture that celebrates differences in background, perspective and experience, contributing to stronger outcomes for FutureSoft and our stakeholders.
Training & Awareness: We provide—and expect participation in—ongoing education to raise awareness of diversity, equity and inclusion issues.
7. Environmental & Social Responsibility
Sustainability Commitment: FutureSoft recognises its responsibility to minimise environmental impact and promote sustainable practices in operations and service delivery.
Resource Conservation & Compliance: We strive to use resources efficiently, reduce waste, and comply with applicable environmental laws and regulations.
Human Rights & Community Engagement: We respect human rights across our operations and supply chain, engage positively with communities and encourage corporate citizenship.
8. Reporting, Accountability & Speak-Up
Reporting Ethical Concerns: Employees, consultants and partners are encouraged to report any suspected violations of this Code, our policies (including the Privacy Policy), or applicable laws — including via anonymous channels where available.
Non-Retaliation: We strictly prohibit retaliation against anyone who, in good faith, raises a concern or participates in an investigation.
Consequences of Violations: Violations of this Code or related policies may result in disciplinary action — up to and including termination of engagement — and may also invoke legal consequences.
9. Training, Continuous Improvement & Code Review
Training & Education: FutureSoft provides regular training on ethical standards, compliance obligations and the practical application of this Code.
Code Review & Update: This Code will be reviewed periodically and revised as necessary to reflect evolving laws, regulations, best practices and organisational values.
Individual Responsibility: While this Code provides an important framework, it cannot anticipate every situation. You are expected to use good judgement, seek guidance when in doubt, and always act consistently with our values.
Conclusion
This Code embodies our commitment to ethical conduct, integrity and responsible business practices. By complying with this Code, each member of the FutureSoft community plays a vital role in safeguarding the reputation, trust and long-term success of our organisation. We rely on each of you — employees, consultants, vendors, candidates and partners alike — to uphold these standards, act with integrity and collaborate in building a culture of trust and excellence.
If you have questions about the Code of Business Ethics, wish to report a concern or request guidance:
FutureSoft Consulting Inc.
Attn: Compliance / Ethics Office
19900 Governors Drive, Suite 100
Email: procurement@futuresoft-it.com
